Thank you for visiting and shopping at thenorp.com. Following are the terms and conditions that constitute our Shipping Policy.
|Shipping zones||Shipping time||Cost|
|United States||5-8 business days||$4.99|
- All orders' processing time take 2-3 business days. It might take longer during high volume season. Total Delivery Time = Processing Time + Shipping Time
- All days listed are business days which are Monday-Friday not including US Holidays.
DELIVERY & TRACKING
Don’t be alarmed if you don’t receive all the items at once. Not all items ordered are shipped from the same warehouse. You may receive your order in several shipments if you have ordered more than one item.
Delivery is via local postal services once dispatched from the country of origin unless expedited delivery services have been used. Transit and delivery information may take several days before it is updated on carrier websites. The updating of information on a carrier or postal service website is outside of our control. Shipping times can vary seasonally. If you have not received your order in the time advised when your order was placed, please contact us so that we can assist you in tracking and receiving your products.
Delivery times will be affected during domestic and international public holidays; manufacturers, couriers, and postal service providers will limit their operations at these times. This is outside our control. Normal service resumes after each holiday. Any US orders with items that have not been received within 30 days can apply to be refunded.
Customers are solely responsible for the accuracy of the shipping address they provide . Incorrect shipping address information will delay the delivery of your order. In the event that your order is returned due to insufficient or wrong address information, no refund will be provided to you.
Any items returned to us for incomplete or insufficient address information will be re-sent once the customer has paid for postage.